Information We Collect
We collect information you provide when creating an account, placing an order, or contacting us. This includes your name, email address, phone number, and shipping address.
How We Use Your Information
- To process and fulfil your orders
- To send order confirmations and shipping updates
- To respond to your questions and support requests
- To improve our website and services
Data Security
We use industry-standard security measures to protect your personal information. Passwords are hashed and never stored in plain text. Your payment details for eSewa are handled directly by eSewa's secure gateway — we do not store card or wallet information.
Sharing Your Information
We do not sell, trade, or share your personal information with third parties, except as necessary to deliver your order (e.g., sharing your address with our courier partner).
Cookies
We use session cookies to maintain your cart and login state. These are essential for the website to function and do not track you across other websites.
Contact
For privacy concerns, email us at hello@aanchal.com.np.